Shipping Information

TYPES OF DELIVERY

ROYAL MAIL RECORDED

All items weighing less than 1KG will be sent via Royal Mail recorded delivery.

STANDARD

Items heavier than 1KG will be sent standard carrier and will normally arrive within two working days of your order being placed (add 1 extra day for orders placed after 1pm).

NEXT DAY DELIVERY

This premium service is available at a small extra cost and should reach you the next day. If you require delivery on a specific day (excluding Saturday and Sunday) then please notify us using the comments section during checkout.

NEXT DAY BY 1PM DELIVERY

This premium service is available at a reasonable cost and ensures that you get your product before 1pm on the specified day. If you require delivery on a specific day (excluding Saturday and Sunday) then please notify us using the comments section during checkout.

SATURDAY DELIVERY

This premium service is available for an extra cost and ensures that you get your products on the next available Saturday.

DELIVERY CHARGES

ENGLAND & WALES

Orders under £49.99 will be subject to a small delivery fee, please add the item to your basket for an estimate of that cost.

Orders over £49.99 will be delivered FREE OF CHARGE.

Orders weighing less than 1KG will be sent via Royal Mail and a maximum delivery charge of £4.49 will be applied.

SCOTTISH LOW LANDS

Orders under £49.99 will be subject to a small delivery fee, please add the item to your basket for an estimate of that cost.

Orders over £49.99 will be subject to a small surcharge of around £2.

Orders weighing less than 1KG will be sent via Royal Mail and a maximum delivery charge of £4.49 will be applied.

SCOTTISH HIGHLANDS & NORTHERN IRELAND

All orders over 1KG will be subject to a surcharge, please log in with your address details for an accurate delivery charge.

Orders weighing less than 1KG will be sent via Royal Mail and a maximum delivery charge of £4.49 will be applied.

ALL OTHER OFF SHORE DESTINATIONS

Please log in with your address details for an accurate delivery charge.

RECEIVING AND SIGNING FOR YOU GOODS

UPON RECEIPT OF YOUR DELIVERY:

• CHECK THE NUMBER OF PACKAGES IS CORRECT. IF NOT THEN PLEASE MARK THE DELIVERY SHEET ACCORDINGLY AND CALL US.
• EXAMINE THE BOXES, IF ANY DENTS OR TEARS ARE VISIBLE THEN PLEASE NOTIFY THE DELIVERY DRIVER AND SIGN FOR THE PRODUCT AS DAMAGED
• IF ANY BOXES ARE BADLY DAMAGED THEN PLEASE REFUSE THE DELIVERY AND CALL US IMMEDIATELY.
• WE WILL OF COURSE REFUND OR REPLACE AND DAMAGED PRODUCTS YOU RECEIVE BUT IT IS IMPORTANT THAT THE DELIVERY SHEET IS MARKED AS DAMAGED WHEN ANY DAMAGE IS VISIBLE.